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1. Your order will be well packaged for security and shipped within 2-3 days after receive your clear payment.
2. If your order weight is over 2.0kgs, it will be shipped by FedEx, DHL or EMS, etc. which only take 4-7 business days to reach you.
3. Please note different country has different import & export for the customs fees, we are not familiar with your country policy. So we are not responsible for any fees occurs during the transportation.
4. We are also not familiar with your country importing policy. So if any item can not be imported to your country or you do not has the authorized to import such kind of items, we will not be responsible for any fees, including return shipping cost or customs fee etc.
5. All the items should be received within 3 weeks not over 4 weeks. Please inform us if item not received over 4 weeks and we will give you 100% satisfied solutions.
1. If you have not received the item more than 60 days after you pay for it, please contact us first. We will give you 100% satisfied solutions.
2. If you find any quality problem of the item after you receive it within 7 days, please also contact us as soon as possible, we will help you solve the problem.
3. If you are not completely satisfied with your purchase, you may return it to us for a promptly exchange or we will refund your payment. The shipping fee and insurance is not refundable.
Your comment is very important for our business success.
1. If you are satisfied with the purchase and our service, please take a minute to give us a positive feedback with 5stars.
2. If you are not satisfied with our product and service, please do not leave negative feedback urgently. Please contact us first, we will do our best to resolve your problem and make you satisfy
If you have any questions, our Customer Service staffs welcome you to email or call us. We strive to answer all questions and resolve any problems as quickly as possible